Follow these helpful tips if you are having problems capturing your Gameboard.
Top Capture Tips
- Be sure all four corners of the board are visible within the capture window. The camera window needs to be able to see the entire gameboard to capture. If the camera window doesn't show the whole gameboard, you are too close. Also be sure nothing is obstructing the camera's view of the board. Keep an eye on the capture screen to make sure you can see the full gameboard.
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- Make sure the lighting isn’t too bright or too dark. Keep an eye on the empty grid cells in the corners of the gameboard. If you can’t see the outline of the corner cells against the surface of the gameboard in the camera view, there’s a good chance your lights are too dim.
- Be sure there isn’t a harsh glare across the board during capture Examples include from a bright light or the sun through a window. Harsh light shining directly on the blocks makes it harder to determine their color.
- Capture works best when capturing the board from a slight angle rather than directly from the top. This often helps to reduce glare shining off the top of the blocks while capturing when overhead light is present. Just be sure the entire gameboard stays in the camera window!
- Make sure the gameboard is on a plain, medium colored surface; or as close to a plain surface as possible. Other objects, patterns, and colors can disrupt and effect capture. On certain phones and tablets (especially Android), the grid corners can tend to darken when the board is on a surface that is brightly colored or white, which sometimes makes detecting the board difficult. Try different surfaces if you are having issues.
- If the gameboard is capturing but the colors are wrong, try adjusting for Color Warmth and Brightness after the gameboard is captured.
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- Be sure you have a supported device. Older devices camera and process capabilities may not support capture as well as newer devices.
Finding the Gameboard
Above: The grid cells in the corners are too dark and therefore hard for the camera to see, which can make finding the grid's corners difficult.
In the green circle the grid cells in the corner can be seen, in the red circle they cannot be seen. Ideally all 4 corners can be clearly seen by the camera.
In the image below notice that when the room's lighting lets the camera see all four corners of the grid, the software can find the gameboard.
Above: All for grid cell corners can be seen, allowing the camera to find the gameboard. Let the colored progress bar fill to complete a full gameboard capture.
Above: You can also try moving the camera closer or changing the angle you are capturing the gameboard to light in the room and find all four corners. You may need to experiment with different angles and surfaces.
Switching to Edge Mode
If you are still having problems allowing the camera to find the grid corners, you can tap the ? icon to switch from GRID MODE to EDGE MODE. In edge mode the camera will look for the edges of the gameboard instead of the grid. Try experimenting with this mode.
Above: Edge mode can successfully capture even when the grid corners are darkened, but the surface behind the board must be a plain color with good contrast against the board, without any clutter or patterns. For Edge detection, avoid a table with wood grain, for example.
Correcting Colors after Capture
If the colors aren't registering correctly after completing the process above, you can make adjustments to compensate for the lighting in your room. Colors coming in incorrectly is caused by excessive white light, yellow light, or dense light on the gameboard. These tips will help you fix it.
- If any colors are mistaken, it is often the result of lights with an harsh yellow tint, or the automatic white balance of your device’s camera. You can use the +/- warmth adjustment buttons on the left to compensate for the color of the lights shining on the blocks. Each time one of the buttons is pressed, all of the colors will be reclassified with adjusted color compensation for how yellow or white your lighting is. Experiment to find the right compensation setting for your room. This will help fix, for example, pink blocks that came in as red, or yellow blocks appearing orange.
- Harsh light shining directly on the blocks during capture makes it harder to determine their color. If some colored blocks are mistaken as white (or white blocks mistaken as colors), you can fix them using the +/- brightness adjustment buttons on the right. Each time one of the buttons is pressed, at least one block on the board will change from colored to white (+), or from white back to colored (-). Experiment to find the right compensation setting for your room.
- If a very large number of blocks come in incorrectly, particularly with blank cells classified as blocks or vice versa, you should tap the red X and try to capture again before attempting to use the the brightness and warmth adjustment buttons.