Bloxels EDU Support | Have an issue to report? Contact Us | Bloxels Star Wars Support

Infinity Wall content Not Loading

Follow
Return to top

Comments

2 comments

  • Avatar
    Andrew Hyland

    Hi guys,

     

    I saw your Edu booth at ISTE in Chicago in summer of 2018. My son just received the Bloxels Builder game board set as a gift. I have Bloxels Builder app version 1.4.12b5 on my android galaxy S9. When I try to connect either to the profile page or the infinity wall (or anything that requires an internet connection) I get an error: Sorry, you must be connected to the internet to access this feature.  My phone is connected to wifi correctly and has mobile data turned on. Any support on this issue? Please send a work around as I'd like to link my son's builds to his other device's app by cloud sync.  Thanks for your prompt reply.

  • Avatar
    Jeremy Staadeker (Edited )

    I am experiencing the same issue. Consistently  receiving message "Sorry. You must be connected to the internet to access this feature". I am using the Android app on a Samsung Galaxy S9+. I am otherwise fully connected to the internet through a strong wifi connection.

     

    I have tried uninstalling and reinstalling the app as well as rebooting my device. 

Please sign in to leave a comment.

  • infinity
  • restart
  • Infinity Wall
  • support
  • iwall
  • freeze
  • froze